Under a sink when it rings?
Your AI receptionist picks up.
She answers as your shop, gets the name, the number, what's wrong and how urgent, in English or Spanish, and texts you the lead the second the call ends.
One of the service trades we serve · Three packages, prices on the page · Nothing to install
The plumbing phone, by the numbers
Where a plumbing shop
loses the job
Not on the calls you answer. On the ones that ring while your hands are full.
The Sunday water heater
A cold shower and a puddle in the garage. The family calls the first three plumbers on the map. Whoever picks up gets the water heater. The other two get a voicemail nobody leaves.
The burst pipe at 10 pm
Water is coming through the ceiling. Nobody leaves a message and waits for morning. If your line rings out, they dial the next name on the list.
The drain call during dinner
The phone buzzes at the table and you let it go. A kitchen drain is a small job, but it's the same customer who calls about the repipe next year. Or doesn't.
Your AI receptionist picks up on all three. As your shop. Then she texts you.
What your AI receptionist does
when you can't pick up
You forward your line to her only when you don't answer. Anything you pick up yourself never touches her.
Answers as your shop
Your name, your hours, your service area. She asks what's wrong and how urgent it is, in English or Spanish, and flags an emergency as one.
Texts you the lead
The second the call ends, the caller's name, number and problem land on your phone, urgent ones flagged. Quiet ones wait for one evening summary, so your phone isn't buzzing between jobs.
Files it in your CRM
Every caller becomes a customer record with the call attached, so the callback happens from one list instead of a notepad on the dash. Set up for you and kept clean.
The phone is where
the job is won or lost
ServiceTitan measured shops with fewer than five techs. Same demand, same phone. The difference was whether anybody picked up.
Their measurement, not ours. Our own number is the live count above. Source: ServiceTitan
of calls booked, at shops with fewer than five techs.
booked after 6 pm, when the water heater goes.
The plumbing kits
$397 to $997 a month, plus $497 once for setup. Click a kit to see what's in it.
- A website for your shop
- Online booking
- Website chat
- Follow-up texts
- Review requests
- A website for your shop
- Local search
- Online booking
- Website chat
- Follow-up texts
- Review requests
- AI receptionist on your phone
- A website for your shop
- Local search
- Online booking
- Website chat
- Follow-up texts
- Review requests
Every package: $497 one-time setup. The first 3 months are the minimum, then it's month to month.
What plumbers ask
us first
Plain answers. Bring the rest to the call.
A pipe bursts at 2 am. What actually happens?
Your line rings out and your AI receptionist picks up as your shop. She gets the name and the number, asks what's wrong and how bad it is, and flags the call as an emergency. The text hits your phone the second the call ends. Whether you roll a truck at 2 am is still your decision. The difference is that you get to make it.
Can the AI receptionist tell a flooded kitchen from a dripping faucet?
She asks what's wrong and how urgent it is, and flags emergencies. A flooded kitchen is texted to you right away. A slow drip that can wait until Tuesday goes into one evening summary with the other quiet calls, so your phone isn't buzzing while you're under a house.
Do my plumbers have to install anything, or do I change my number?
No, and no. You keep your number and forward your line to the AI receptionist only when you don't pick up. Calls you answer yourself never touch her. There is nothing to install and nothing for your crew to learn.
What does it cost a plumbing shop?
There are three packages, $397 to $997 a month, plus $497 once for setup: see them with their prices. The first 3 months are the minimum, then it's month to month. On the 45-minute AI Growth Plan call we look at what your phone does now and tell you which kit fits, in writing, hire us or not.
Run an HVAC company too? The HVAC page → Roofing, or another home service trade? Same 45-minute call, same plan in writing.
Ready to stop losing plumbing calls?
A 45-minute call. You bring what your phone and website do now; you leave with a written plan for what they should do, hire us or not.