The phone, the leads, the CRM.
Run for you.
An AI receptionist picks up the calls you miss, as your shop. Every lead lands on your phone and in your CRM, urgent first. The team sets it up and looks after it. You call the customer back.
For plumbers, HVAC, mechanics and other service businesses. On a real business line since August. Talk to the AI receptionist yourself.
Why the phone matters
The eight parts
Phone answering, as your shop
The AI receptionist picks up in your shop's name and gets the caller's name, number, what's wrong and how urgent. She talks; nobody presses one.
Only the calls you miss
Your line forwards to the AI receptionist only when you don't pick up; answer it yourself and nothing changes. Nothing to install, nothing the caller notices.
The lead on your phone
The second the call ends you get a text: who called, their number, what's wrong, how urgent. Tap it and call them back between stops.
Emergencies first
She asks how urgent it is and says so in the text, so a flooded kitchen and a quote for next month don't look the same on your phone. You pick who to call first.
English and Spanish
A caller who would rather speak Spanish gets Spanish, on the same line, with the same questions. Switch it on if your area needs it.
One evening summary
Calls that aren't a lead wait for one summary in the evening instead of buzzing your pocket. You still see every one of them; none interrupt a job.
Your CRM, kept clean
The team imports your customer list, organises it and attaches every call to the customer it belongs to. Set up for you and kept tidy, so you're not the one typing names in at night.
A website built around your callers
Written from the questions your callers actually ask, not a template with your logo on it, with a chat that answers the way the phone does. Set up around your callers, when you want it.
Compare your options
Against the two things a shop usually does instead: let it ring to voicemail, or pay an answering service. Where they do the job, the table says so.
| What matters | Set up and run for youJS Solutions | Voicemail / doing it yourself | An answering service |
|---|---|---|---|
| Picks up after hours and at weekends | ✓whenever you don't | ✗a recording | ✓a person, around the clock |
| Answers in your shop's name | ✓as your shop, with your rules | ✗ | ✓from a script |
| Gets what's wrong and how urgent | ✓name, number, problem, urgency | –if they leave a message | –takes a message; urgency varies |
| Texts you the lead the second the call ends | ✓ | ✗you check when you can | –varies by service |
| Speaks Spanish | ✓English and Spanish | ✗ | –some do |
| Holds the quiet calls for one evening summary | ✓ | ✗you dig through them | –usually every message, as it comes |
| Every caller lands in your CRM | ✓attached to the customer | ✗you type it in | –some connect to one |
| Set up and kept current for you | ✓by the team | ✗it's you | –you keep their script current |
| Nothing to install | ✓forward your line only when you don't pick up | ✓it's already there | ✓you forward your line |
| No long contract | ✓3 months, then month to month | ✓nothing to cancel | –depends on the contract |
For plumbers, HVAC, roofers and other service businesses. Built and run by our team in San Jose. Three packages, prices on the page.
Ready to put this on your line?
A 45-minute call. You bring what your phone and website do now; you leave with a written plan for what they should do, hire us or not.