In an attic when it rings?
Your AI receptionist picks up.
She answers as your company, gets the name, the number, what's wrong and how urgent, in English or Spanish, and texts you the lead the second the call ends.
One of the service trades we serve · Three packages, prices on the page · Nothing to install
The HVAC phone, by the numbers
Where an HVAC company
loses the job
Not on the calls you answer. On the ones that ring while your hands are full.
The first heat wave
The first hot day of the year, every unit that was going to fail fails at once. Your line rings more than anyone can answer, and the callers who hit voicemail try the next company.
The furnace on the coldest night
No heat at 11 pm in January. That customer isn't waiting for your office to open at eight. They call until somebody picks up, and that somebody gets the job.
The August the phone never stops
You're in one attic, your tech is in another, and the office line is ringing out. Every call you never hear is a repair, a tune-up or a replacement you never got to quote.
Your AI receptionist picks up on all three. As your company. Then she texts you.
What your AI receptionist does
when you can't pick up
You forward your line to her only when you don't answer. Anything you pick up yourself never touches her.
Answers as your company
Your name, your hours, your service area. She asks what's wrong and how urgent it is, in English or Spanish, and flags an emergency as one.
Texts you the lead
The second the call ends, the caller's name, number and problem land on your phone, urgent ones flagged. Quiet ones wait for one evening summary, so your phone isn't buzzing between jobs.
Files it in your CRM
Every caller becomes a customer record with the call attached, so the callback happens from one list instead of a notepad on the dash. Set up for you and kept clean.
The phone is where
the job is won or lost
ServiceTitan measured shops with fewer than five techs. Same demand, same phone. The difference was whether anybody picked up.
Their measurement, not ours. Our own number is the live count above. Source: ServiceTitan
of calls booked, at shops with fewer than five techs.
booked after 6 pm, when the furnace quits.
The HVAC kits
$397 to $997 a month, plus $497 once for setup. Click a kit to see what's in it.
- A website for your shop
- Online booking
- Website chat
- Follow-up texts
- Review requests
- A website for your shop
- Local search
- Online booking
- Website chat
- Follow-up texts
- Review requests
- AI receptionist on your phone
- A website for your shop
- Local search
- Online booking
- Website chat
- Follow-up texts
- Review requests
Every package: $497 one-time setup. The first 3 months are the minimum, then it's month to month.
What HVAC owners ask
us first
Plain answers. Bring the rest to the call.
It's the first hot day and everybody calls at once. What happens?
Every call you don't pick up goes to your AI receptionist, and she answers each one as your company: name, number, what the system is doing and how urgent it is. The urgent ones are texted to you the second each call ends. The rest wait for one evening summary, so your phone isn't buzzing all afternoon while you're on a roof.
Can the AI receptionist tell a no-heat emergency from a tune-up request?
She asks what's wrong and how urgent it is, and flags emergencies. No heat on a cold night is texted to you right away. A spring tune-up goes into the evening summary with the other quiet calls.
Do my techs have to install anything, or do I change my number?
No, and no. You keep your number and forward your line to the AI receptionist only when you don't pick up. Calls you answer yourself never touch her. There is nothing to install and nothing for your crew to learn.
What does it cost an HVAC company?
There are three packages, $397 to $997 a month, plus $497 once for setup: see them with their prices. The first 3 months are the minimum, then it's month to month. On the 45-minute AI Growth Plan call we look at what your phone does now and tell you which kit fits, in writing, hire us or not.
Run a plumbing shop too? The Plumbing page → Roofing, or another home service trade? Same 45-minute call, same plan in writing.
Ready to stop losing HVAC calls?
A 45-minute call. You bring what your phone and website do now; you leave with a written plan for what they should do, hire us or not.